My services

I’m here to help you keep your small business running smoothly. Keep reading to find out more about my email marketing, virtual assistance and invoicing and bookkeeping services.

Email marketing - Mailchimp and Mailerlite

£ 80

Got a niggly technical problem with Mailchimp or Mailerlite?
When you book, you answer some questions about your problem, and if I can get it sorted in half an hour, we'll hop on a zoom call and make it happen.
I explain everything clearly and share my screen, so you can learn exactly how I fixed it and how you can fix it if it happens again.
You can get back to the smooth process of emailing your customers.

Set up

Sometimes starting is the hardest part. It can be overwhelming to know where to begin with a new tool, especially if you are new to email marketing.

So let me get it started for you. I will ask for some details about your business, image files of your logo and then take it from there.

Your account will be set up, verified and ready for you to get stuck in to the exciting bit – emailing your customers!

From £200

Training

Even once your account is set up correctly, you might still feel unsure about where to go next.

Where are all my subscribers? How can I make a signup form? How do I actually write an email?

I can answer all these questions, and any others you may have, through your bespoke training package. You will leave our session (or series of sessions) with the knowledge and confidence you need to email your customers with ease and get more sales.

From £250

Mailouts

Love writing, hate tech?

If you provide me with the words and images, I will prepare, format, check and send your email to your customers.

Get your emails sent, without having to do the boring bits.

From £80 per email

Automations

What are automations? They are actions within your email list that can be set up to happen automatically. They include:

Sending a freebie to people who sign up to your list
Sending a tailored series of messages to welcome people to the list and your world
Adding people to specific groups within your list, depending on what they are interested in
Prompting customers to review a product they have bought from you
And more!

I can set up any of these automations to help your business run more smoothly. Send me a message and we can discuss which ones you might need and get them started.

From £150

I am so glad I found Anne - my MailChimp Angel. My Mailchimp account was an absolute mess; I had no clue which email sequences were connected to which audience, which were actually working, what was old and didn't have a clue where to start to sort it out. Anne took on the challenge to review my account, worked out what was working, what could be deleted and how I could better utilise it and set up the new landing pages and sequences so that they all work and flow into the right audience. I cannot thank her enough and would highly recommend her.

Anne's knowledge of Mailchimp helped me greatly with something I was literally tearing my hair out with! I don't find Mailchimp user-friendly. Anne made things easy! She understood what I needed, showed me what I needed to do and fixed something that had taken me 7 months to do! Will be using your services again!!

Anne helped me set up my Mailchimp email system and she was brilliant. Anything slightly techy and I panic but she is so easy going she managed to make it all OK. I had different email lists all over the place and she helped me sort them out and then talked me through the Mailchimp set up. After our initial session I thought I'd be calling her yelling "help" every five minutes but with the fool proof personalised step-by-step guide she gave me I didn't need to. Wouldn't hesitate to recommend her & would certainly use her again.

Virtual assistance

Do you know what a virtual assistant is? It’s someone like me, who takes care of the parts of your business that you find too fiddly, too technical or just don’t want to do!

I’ve been doing this since 2003 and have many regular clients because they know how versatile I am – particularly with anything to do with IT and software which is helpful when you’re running a small business.

Why spend hours trying to work it out yourself when you could get me to do it for you?

Remember that a day of your time spent on your core business, rather than wasting time trying to work out some new software, will bring you income. Spending money on a few hours of my time will still leave you in profit.

Some of the things I can take care of for you include:

This list is not exhaustive. If there is an area of your business that you are struggling with, let me know and we can discuss how I can help.

As senior director of a limited company I have been using Anne's services for over 7 years. Without a doubt the company would not be the success it has been without Anne's technical expertise, excellent customer relations skills and her problem-solving ability. She deals with all our technical and financial matters in a professional and expert way. But more than that. When I was unable to run a client function Anne stepped in and saved the day. I cannot recommend her highly enough for her skill, for her friendship and for her enthusiastic support.

Invoicing and bookkeeping

A client showed me how to use their Xero accounts system when Xero was still quite new. Prior to that I’d been using Sage and Excel spreadsheets to help my small business clients keep track of their invoicing, expenses and VAT returns. I’m now a bit of a whizz at Xero: setting up new subscriptions, compiling complex invoices, keeping track of expenses and making sure the recharges get forwarded on and paying suppliers, along with coding everything correctly, ready for working with accountants to get tax returns submitted.

The financial support I offer includes:

Invoices issued to your clients, in the right format to ensure timely payment
Keeping track of business expenses, making sure the relevant ones are recharged to your clients or paid back to you and your staff
Following up on unpaid invoices
Processing business overheads
Xero Projects – tracking project profitability
Petty cash expenses
Paying suppliers
Processing and submitting VAT returns
Liaising with your accountant for you about your tax returns, speaking their language

Got a different bookkeeping problem? I may be able to help – just ask.